Galerra - 3D Photo Galleries

PRIVACY POLICY

Last Updated: January 2025

Information We Collect

We collect information you provide directly to us when you:

  • Create an account (email, username)
  • Upload images to create galleries
  • Contact us for support

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your gallery creations and manage your account
  • Send you technical notices and support messages
  • Respond to your comments and questions

Analytics & Tracking Technologies

Galerra employs third-party analytics services, including Microsoft Clarity, to collect and analyze aggregated user behavior data for the purpose of improving service quality, functionality, and user experience. The analytics platform may collect the following categories of data:

  • Session replay data and interaction heatmaps (de-identified and anonymized)
  • Page navigation metrics, interaction events, and click-stream data
  • Device identifiers, browser specifications, and technical configuration data

Such data collection is performed solely for analytical purposes to enhance platform performance and resolve technical deficiencies. Users retain the right to decline analytics tracking through the cookie consent mechanism provided upon initial site access, or by configuring browser-level cookie preferences to block third-party analytics cookies.

Content Distribution Network & Data Retention

To optimize content delivery performance and reduce latency for global users, uploaded image content is distributed through a Content Distribution Network (CDN) infrastructure. Users acknowledge and understand that:

  • Uploaded content is replicated across geographically distributed edge servers maintained by third-party CDN providers
  • Cached copies of content may persist on CDN infrastructure for a reasonable period following deletion from the user's account, pending cache invalidation cycles
  • Standard cache purge procedures typically complete within twenty-four (24) to forty-eight (48) hours following content deletion

Users requiring expedited removal of cached content from CDN infrastructure may submit a request to our support team at info@galerra.art. Galerra will make commercially reasonable efforts to coordinate with CDN service providers to accelerate cache invalidation procedures upon receipt of such requests.

Information Sharing

We do not sell, rent, or share your personal information with third parties except:

  • With your consent
  • To comply with legal obligations
  • With service providers who help us operate our platform

Your Images

Images you upload remain your property. Public galleries are viewable by anyone with the link. Private galleries (Pro plan) are only accessible to you and those you share the link with.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

  • Access your personal information
  • Delete your account and data
  • Opt out of marketing communications

Contact Us

If you have questions about this Privacy Policy, contact us at:

info@galerra.art