Support
We're here to help. Get answers to common questions or reach out directly.
Frequently Asked Questions
How do I create a gallery?
Sign up for free, click "Create Gallery", upload your images, and we'll build your 3D gallery in 60 seconds. It's automatic—no design skills needed.
What image formats are supported?
We support JPG, PNG, and WebP files. We automatically optimize your images for the best viewing experience.
What are the plan limits?
FREE: 1 gallery with up to 5 works, the full 3D walk
and a share link.
PAY ONCE: one payment
of €10 unlocks a single gallery — up to 50 works in it, AI curation applied, the Galerra splash removed, pro
looks and full analytics. Unlocking a gallery also raises you to 5 galleries. Nothing renews.
ALREADY A MEMBER? The
monthly membership is no longer offered. Existing members keep it
while it stays active and manage or cancel it from Settings →
Account → Manage subscription.
How do I show more than 5 works?
Open the gallery's edit page and click "Unlock gallery". One payment of €10 unlocks that gallery — up to 50 works in it, AI curation applied, full visitor analytics, no Galerra badge and the pro looks.
How do people view my gallery?
Share your gallery link. Visitors click it, walk through your 3D space using keyboard/mouse or touch controls, and click artwork to zoom and see prices.
Can I share a gallery only with certain people?
Yes, on any gallery. On its edit page, choose who can see it: everyone; only people with the link, which keeps it off Explore and your profile and asks search engines not to index it; or only people who enter a password you set. You always see your own gallery. The password controls who can open the gallery on Galerra — it can't stop someone who has seen a work from passing it on, so share the link and the password only with people you trust.
Can I edit my gallery after creating it?
Yes! You can access the gallery editor to adjust artwork positions, change models, and update details anytime from your profile.
How do I sell my artwork?
Add prices to your artwork when uploading. Buyers see the price when they click on pieces. They contact you directly to purchase—we don't handle transactions.
Still Have Questions?
Can't find what you're looking for? Send us an email and we'll get back to you within 24 hours.
info@galerra.artEvery email is answered by a person
Response time: 24 hours